Terms of Service

Scoutlight is operated by Avryxa Technologies Private Limited, a company incorporated in India (CIN U62011DC2026PTC473164), with its registered office at RZ-82, Sukhi Ram Park, Matiala Road, Uttam Nagar, New Delhi, Delhi 110059, India(“we”, “us”, “the Company”).

“You” means the individual accepting these terms and, where you accept them on behalf of a company or other organisation, that organisation. If you are accepting on behalf of an organisation, you confirm you have authority to bind it.

Scoutlight helps businesses find and prioritise sales prospects. It discovers businesses in a chosen market from publicly available sources, assesses their online presence, scores the opportunity, generates suggested sales angles, and provides a CRM to track your outreach.

The service produces research and suggestions. It does not make sales decisions for you, and nothing it outputs is legal, financial, or professional advice.

• You must be at least 18 years old and able to enter into a binding contract.
• The service is provided for business use. It is not intended for personal or household purposes.
• Sign-in is passwordless: access to your registered email address is access to your account. Keep that mailbox secure and tell us immediately if you suspect it has been compromised.
• You are responsible for everything done under your account, including by the team members you invite.
• You must give accurate registration information and keep it current.

The service gives you contact details for businesses. How you use those details is your responsibility, and this is the most important obligation in these terms. You agree that you will:

• comply with all laws that apply to your outreach, including India’s TRAI regulations on commercial communications and the National Do Not Call registry, and, where you contact people outside India, laws such as the GDPR, the CAN-SPAM Act, and equivalent local rules;
• honour opt-out and unsubscribe requests promptly, and maintain your own suppression list;
• identify yourself truthfully in any communication you send;
• not use the service to send spam, bulk unsolicited messaging, or automated calling in breach of applicable law.

You further agree not to:

• resell, sublicense, or redistribute data obtained from the service as a standalone data product;
• scrape, crawl, or systematically extract the service's output other than through features we provide (such as CSV export);
• reverse engineer, decompile, or attempt to derive the source code or underlying models of the service;
• circumvent quotas, rate limits, billing controls, or access restrictions, or share credentials to do so;
• use the service to harass, defame, discriminate against, or defraud any person or business;
• upload malicious code, probe the service for vulnerabilities without our written permission, or otherwise interfere with its operation or security.

We may suspend an account immediately, without refund, where we reasonably believe this clause has been breached, where continued use threatens the security or stability of the service, or where we are required to do so by law.

Business information in the service is compiled from publicly available sources and third-party data providers, and is assessed automatically. It may be incomplete, out of date, or wrong. Scores, rankings, and suggested sales angles are algorithmic estimates, not statements of fact about any business.

You must apply your own judgement before acting on anything the service produces, and you must not represent our scores or assessments to a third party as an authoritative or verified evaluation of that third party’s business.

Parts of the service use automated language models to draft summaries and suggested messaging. Such output can contain errors. Review it before you send it.

Paid plans include a monthly allowance of discovery, analysis, and related operations, as described on our pricing page at the time you subscribe. Allowances reset each billing period and do not carry over.

• Usage beyond your plan allowance draws on prepaid wallet credit, where you have added it. Without sufficient allowance or credit, the relevant operation is declined rather than silently billed.
• A free tier, where offered, is limited in both volume and duration and may be changed or withdrawn at any time.
• We may apply reasonable technical limits to protect the service, and may contact you where usage patterns suggest automated abuse or credential sharing.

• Subscriptions are billed in advance on a recurring monthly basis from the date you subscribe, and renew automatically until cancelled.
• We are not currently registered for GST, so no GST is added and the price you see is the price you pay. If we become registered, applicable tax will be added to future invoices and we will give notice before that takes effect.
• Payments are processed by third-party payment gateways. We do not receive or store your full card details.
• Wallet top-ups are prepaid credit for usage-based charges and are consumed as you use the service.
• We may change prices on 30 days' notice, effective from your next billing period. Continuing to use the service after that is acceptance of the new price.

Cancellation and refunds are covered in our Refunds & Cancellation Policy, which forms part of these terms.

We own the service — its software, models, scoring methodology, interfaces, and branding. These terms grant you a limited, non-exclusive, non-transferable right to use the service during your subscription, and nothing more.

You own the content you put into the service: your campaign definitions, notes, pipeline records, and other material you create (“Your Data”). You grant us a licence to host, process, and transmit Your Data to the extent needed to operate the service for you and to comply with law.

Business intelligence discovered from public sources is not exclusive to you. We may continue to hold and use it, including in aggregated or de-identified form, to operate and improve the service for all customers. We will not disclose Your Data — your campaigns, notes, or pipeline — to other customers.

If you send us feedback or suggestions, we may use them without obligation or compensation to you.

We aim to keep the service available continuously, but we do not guarantee uninterrupted access. The service may be unavailable during maintenance, or because of failures in third-party infrastructure or data providers we depend on. Unless we have separately agreed a written service level agreement with you, the service is provided without any uptime commitment.

Support is provided by email at contact@avryxa.com. We aim to respond within one business day during Monday to Friday, 10:00–18:00 IST (excluding public holidays).

• You may cancel at any time; cancellation takes effect at the end of your current billing period.
• We may suspend or terminate your access for breach of these terms, non-payment, or where required by law. Where practical and lawful, we will give notice and an opportunity to fix the problem first.
• We may discontinue the service on 30 days' notice, in which case we will refund the unused portion of any prepaid subscription fee.
• On termination your right to use the service ends. You may export your data before your account closes; after closure we retain and delete data as described in the Privacy Policy.

To the fullest extent permitted by law, the service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the service will generate leads, revenue, or any particular business outcome. Sales results depend on factors outside our control.

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost business opportunity, or loss of goodwill, even if advised of the possibility.

Our total aggregate liability arising out of or relating to the service is limited to the amount you paid us for the service in the twelve months immediately before the event that gave rise to the claim.

Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud or for death or personal injury caused by negligence.

You will indemnify and hold us harmless against claims, damages, penalties, and reasonable costs (including legal fees) arising from your use of the service in breach of these terms, from your outreach activity, or from your infringement of a third party’s rights.

We may update these terms. Where a change is material we will give notice by email or in the application at least 15 days before it takes effect. Continuing to use the service after that date means you accept the updated terms. If you do not accept them, cancel before they take effect.

These terms are governed by the laws of India. The courts at New Delhi, Delhi have exclusive jurisdiction, and both parties submit to that jurisdiction.

Before starting proceedings, please contact us — most disputes are resolved faster by email than by litigation.

• These terms, together with the Privacy Policy and the Refunds & Cancellation Policy, are the entire agreement between us about the service.
• If any provision is held unenforceable, the rest continues in force.
• Our failure to enforce a provision is not a waiver of it.
• You may not assign these terms without our written consent. We may assign them as part of a merger, acquisition, or sale of assets.
• Neither party is liable for failure to perform caused by events beyond its reasonable control.

Questions about these terms: contact@avryxa.com, or see our contact page for postal and telephone details.